shipping policy

We attempt to ship within 3 business days within the continental United States (48 states).

 

Unless otherwise ordered products are shipping via USPS Priority Boxes and generally arrive 3 days after date of shipment.

 

Should there be a delay it is our policy to contact our customers via e-mail and/or by phone if contact details have been provided.

 

For international orders, large bulk orders or orders not within the Continental United States (48 states) please contact customer service at customerservice@martinepureandsimple.com

refund and cancellation policy

While we do inspect all Products prior to shipment should it occur that a product is received that is damaged or defective within 15 days of receipt by the Customer of the Product, we will ask for the product to be returned and, upon receipt of the damaged product ship out a replacement.  We will cover the additional Shipping.

© 2023 by Martine: Pure & Simple® All rights reserved. Double Helix Water® is a registered trademark owned by D&Y Laboratories, Inc. and is used with their permission.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.